Managing conflict at work, mindfully
Simple techniques to manage workplace conflict effectively.
Tension and disagreements are a natural part of working life. Handled well, they can strengthen relationships, spark creativity, and build trust. But few people are taught how to manage conflict in a healthy way, so issues often get ignored. Gossip spreads, resentment builds, and the workplace culture suffers.
This workshop takes a mindful approach to conflict. Rather than reacting out of frustration or avoidance, participants will learn to pause, notice their own responses, and communicate with clarity and compassion.
In this workshop, participants will:
- Explore the common causes of workplace conflict and what fuels escalation.
- Practise a mindfulness-based technique for calming strong emotions before responding.
- Learn how to step into another person’s perspective to reduce tension and increase empathy.
- Build confidence in addressing issues directly, without blame or defensiveness.
By the end of the session, participants will feel better equipped to transform conflict into opportunities for understanding, growth, and stronger working relationships.
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Some frequently asked questions
Many therapists tend to view Counselling as ‘short-term’ work; when someone has a problem that can be looked at and discussed in a clearly-resolvable way. This work often requires undertaking sessions for a certain number of weeks, to explore, discover and clarify a way forward. Therapy is a word used more to describe ‘long-term’ work; discussion that tends towards substantial issues and things that might be life-changing on a deeper level.
Whether counselling or therapy work best as a short- or long-term option depends on the client though, and the difficulties they are facing. In some cases counselling can prove helpful as a continuing, longer-term option, or therapy can help resolve an issue in just a few sessions.
There’s no fixed or ideal length of time for the counselling process; it varies from person to person and will often depend on the depth of the issues they are facing. While I can work on an open-ended basis with clients, I find it is helpful for us to both agree before we start on undertaking a certian nunebr of sessions and reviewing where we are at once we reach that point. You are able to decide how long your therapy willl last, and in return my aim is to make sure therapy continues for only as long as it is of benefit to you.
This depends on what your needs are. Some people find that after only a very few sessions they have some clarity and focus and are ready to end the therapy. Other people value the ongoing support and relationship with me and will continue to come for weeks, months, or even years. There is no 'one-size-fits-all' when it comes to therapy.
My aim is to offer you a first appointment, known as an assessment session within 1-2 weeks, this is once we receive your completed client pack back. However, waiting times will vary according to pressure on our resources, your own availability and the service you seek.
An appointment to our short term counselling, which is not subsidised, can be offered within about one week.
Confidentiality is one of the main ways in which therapy differs from many other forms of helping - for example, talking to friends or family can rarely offer the same degree of confidentiality as talking to a counsellor. Because of this confidentiality, you will find that - as you get used to coming for therapy - you are freer to talk about whatever you wish to.
No therapist can offer 100% confidentiality: there are some situations where the law requires disclosure of risk (e.g. certain child protection issues) and in common with most other therapists, there are some situations where I may not be able to keep total confidentiality. In particular, if someone tells me that they are thinking of harming themselves in a way that I believe puts them at serious risk, or if someone tells me that they are doing something that could put others at risk, I may not be able to keep such information confidential. However, breaking confidentiality is rare, and only happens after talking to the person concerned.
When you come for counselling it's important that you feel free to talk about whatever is important to you. Sometimes, you may not be clear what those issues are. Having a friend or family member with you is not usually helpful because they may have their own agenda for you. Even if this is just that they want to be supportive, or want you to 'get better', this agenda can prevent us opening issues up. When you come for therapy, you may need to explore thoughts or behaviours about which you feel ashamed or embarrassed and you may censor yourself so as not to hurt someone, or you may find that what they want you to talk about is not really what you need to discuss.
Sometimes, family/friends can even be part of an underlying issue which needs to be aired and discussed. Usually, people who ask this question are nervous about coming for a session alone, or they are anxious for the person who is thinking about arranging sessions. This anxiety is quite normal, and you will not be forced to talk about anything you feel uncomfortable about - but you do need to be able to talk about whatever is important. For this reason, I do not see clients accompanied by friends or family
© Andy Hix
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